Assistant General Manager (Del Taco/Carls Jr/Sbarro)
Las Vegas Petroleum
White Hills, arizona
General Responsibilities for Assistant Manager (Carl's Jr., Sbarro, Del Taco):
1. Leadership & Team Management:
- Supervise, train, and develop team members to ensure high standards of performance.
- Lead by example to motivate staff, maintain a positive work environment, and ensure that employees understand and adhere to company policies.
- Ensure proper staff scheduling for shifts, managing staffing levels during peak hours.
- Conduct performance reviews, provide feedback, and coach team members for improvement.
- Resolve conflicts or issues that arise among team members or with customers.
2. Customer Service & Satisfaction:
- Ensure high standards of customer service are consistently met by all employees.
- Handle customer complaints or concerns, ensuring that issues are resolved promptly and professionally.
- Interact with customers...