Onboarding Specialist in California

As the Onboarding Specialist, you will play a pivotal role in delivering a seamless and exceptional onboarding experience for new properties joining our platform. Using HubSpot (CRM) and Guesty (PMS), this position combines technical expertise, meticulous attention to detail, and outstanding customer service to ensure properties are set up for success. As a key liaison between our clients and internal teams, the you will ensure each client’s unique needs are met while maintaining accuracy and efficiency throughout the process. This role is integral to creating a positive first impression and fostering strong, long-lasting client relationships.

Responsibilities

• Manage the full onboarding process, including property data entry, configuration, and quality assurance. 

• Ensure property details are accurately recorded and aligned with client specifications. 

• Act as the primary contact for clients during...