Small Group Journeys Sales Assistant in Illinois

Position Summary

Support Small Group Journey Travel Consultants by handling administrative-related functions in support of higher sales conversions and increased service levels. Coordinate with guests, Travel Advisors, and Destination Management Companies (DMC) regarding any booking-related functions.

Responsibilities and Accountabilities

• Assist Small Group Journey Travel Consultants with the following tasks:
• Custom extensions as identified by the Travel Consultant, coordinated with DMC, produce custom extension itineraries.
• Notify and collect payment for all bookings with balances past due.
• Call guests/Travel Advisors to collect missing information and itinerary details.
• Enter all data from Guest Information Forms into the reservation system including but not limited to passport, medical conditions, and flight information.
• Verify all flight details are...