Customer Success Manager in North Carolina

At Fastbreak AI, we're here to change how sports operations are managed. With the power of artificial intelligence, we deliver precision scheduling, seamless league and tournament management, and smarter sponsorship activation for professional, college, and amateur sports organizations. 

We're looking for a Customer Success Manager to build and nurture relationships with our key partners, ensuring they maximize value from Fastbreak’s software and services. You will serve as the primary point of contact for onboarding and engaging our sports league, brand, and city customers. You'll be responsible for customer satisfaction, retention and account growth.

Your Responsibilities

Partner Success & Relationship Management

• Act as the main liaison between product line directors and brand partners, sports leagues, and city partners.
• Develop strong relationships to understand partner goals and ensure alignment with Fastbreak’s...