Customer Service Representative in Ohio

The Customer Service Representative is responsible for providing exceptional sales and customer service support to our client, outside sales team and factory partners. They are a key component in ensuring smooth day-to-day operations and maintaining a strong positive relationship with our customer base. This role requires strong communication, multitasking, and organizational skills in a fast-paced environment.

Key Responsibilities:

• Greet and assist visitors, clients, and staff in a professional manner.
• Answer and direct phone calls efficiently.
• Assist clients with general inquiries regarding programs, stock availability, item details, etc.
• Price check and submission of purchase orders into our factory partners
• Keep detailed record of order submissions via our CSR system
• Provide feedback regarding estimated ship dates and tracking
• Assist with quotation requests
• Work with...

Kayak Pools, the leader in the industry where we specialize in providing state of the art swimming pools, services and solutions to our residential customers. We're passionate about delivering exceptional customer service and ensuring that our customers' needs are met, whether it's through high-quality products, professional installations, or maintenance.

We are looking for a motivated and dynamic In-Field Customer Service Representative to join our team and support our mission of excellence in customer service.

As an In-Field Customer Service Representative, you'll be the face of our company in the field, interacting directly with our customers to provide personalized service. This position involves conducting yard evaluations, taking precise measurements, and capturing high-quality photos and videos of customer pools for marketing purposes. You will play a key role in building relationships, gathering important data, and ensuring that...

Universal Energy Solutions is a reputable company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a dedicated and customer-oriented Customer Service Representative to join our team at our Cleveland, OH location. As a Customer Service Representative, you will be the primary point of contact for our valued customers in the Cleveland area, ensuring their needs are met and providing exceptional service.

At Universal Energy Solutions, we prioritize customer satisfaction and strive to deliver the best service in the industry. As a Customer Service Representative, you will handle customer inquiries, resolve concerns, and provide product and service information. Your role will be crucial in maintaining strong relationships with our customers in Cleveland and contributing to our mission of delivering sustainable energy solutions.

Responsibilities

• Respond to customer inquiries and provide information about...