IT Help Desk Technician in Pennsylvania

Smoker & Company LLC is seeking a dedicated IT Help Desk Technician to join our dynamic team. In this role, you will be the first point of contact for all IT-related issues, providing technical support to our staff and ensuring seamless operation of our digital infrastructure. Your responsibilities will include diagnosing hardware and software issues, guiding users through solutions, and maintaining IT equipment across the organization.

The ideal candidate will possess a strong technical background along with excellent communication skills, enabling you to effectively assist users with varying levels of IT knowledge. As an integral part of our IT department, you will also have the opportunity to work on projects that enhance the company's IT capabilities.

Requirements

Responsibilities

• Provide technical support to employees in the organization via help desk software, in-person, or over the phone.
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