Director, Member Services

Radiology is the second most used healthcare service, used by over 51% of the workforce annually. Despite the critical role of radiology in healthcare, the process for undergoing a medical imaging exam has remained unchanged for decades. OneImaging is solving this with a concierges approach and a premium-quality radiology network of over 4,000 vetted providers across 48 states, which also reduces imaging costs by 60-80%. Our solution helps patients and families access essential radiology services at fair prices and without surprise bills, all while delivering immediate savings and ROI for employers and payers on every exam.

As the Member Services Leader, you will be responsible for building and scaling our member services team, ensuring that members successfully complete their exams while receiving seamless, personalized support throughout their imaging journey. You will define our operational playbook, implement data-driven processes, and collaborate cross-functionally to...