People Operations Generalist

What you'll be doing

At Future US, we know our People are the heartbeat of our organization. And we take that seriously in People & Culture (P&C) because we’re pretty lucky to support that! We are excited to add a People Operations Generalist to our New York team. 

 You will provide efficient P&C support while being the first contact, in a generalist capacity, for all employee HR-related questions. You will manage these inquiries, ensuring timely and accurate responses.

Excited to hear what you’ll do? Here’s what you can expect: 

• Ticketing System:  Serve as the first contact for general queries through the People Ticketing system. Respond promptly and professionally with clear, accurate information. Escalate issues as needed and ensure users are informed of the next steps. Maintain a courteous tone, follow up, and close tickets once resolved
• Onboarding:...