Senior Manager, Community Management

ROLE

The Senior Manager Community Management is a vital role responsible for building and nurturing relationships with our company's key stakeholders within the community. This individual will develop and implement strategies to foster positive engagement, increase brand awareness, and promote goodwill towards the company. The ideal candidate will be a skilled communicator, relationship builder, and possess a passion for community involvement.

WE ARE 

A creative agency powered by social connections. That means we thrive on what’s trending and creating campaigns that get people buzzing. We call it “Ideas Worth Talking About,” and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald’s, Adidas, Universal Studios, and YouTube.

WHY YOU’LL LOVE IT HERE

• We like to laugh, we live for celeb gossip and we’re great on...

We believe great games can't exist without a driven team and passionate community working together in unison. As a Senior Community Manager at KingsIsle, you will spearhead community efforts across all of our titles (Wizard101, Pirate101, Ravenwood Academy) and be a prominent public figure that represents our company. You will be the crucial bridge between our internal game teams and our game communities – making sure player feedback is heard and passed on, providing helpful answers to player questions, and creating community engagement strategies.  

Requirements

• 5+ years' experience managing online video game communities professionally (bonus points for live service game experience!)    

• You’re able to communicate efficiently and professionally in fast-paced situations 

• You’re an adaptable organizer who loves to plan ahead and come up with effective solutions to...