Service Engineer Level 3, Engines

The Service Engineer role is the technical service leader who performs and leads MRO in the field. This role will work independently, or in a team. They will be responsible for implementing processes and procedures for servicing MSHS supported products/equipment. Responsible for customer service internally and externally. Professional responsibility in delivering all tasks assigned to the company standard.

Duties & Responsibilities

• Demonstrates high-level fault-finding capabilities and high-level understanding of systems and controls to the point of being able to deliver high level product instruction to customers and other employees. 
• Can perform fault finding at the electrical and mechanical level, can read and interpret complex electrical and hydraulic schematics.  
• Has the ability to create and develop control system diagrams. 
• Can be relied upon to train junior field service engineers in...

As a Level 3 Managed Services Engineer with a Microsoft focus, you will play a crucial role in providing advanced technical support and expertise to our clients. You will be responsible for managing and maintaining Microsoft-based systems, resolving complex technical issues, and optimizing IT infrastructure for maximum performance and reliability.

Job Duties and Responsibilities:

• Provide escalated technical support for Microsoft-based systems, including Active Directory, Exchange, Defender, Sentinel, Intune, Autopilot and other products in the Office 365 suite.
• Proactively monitor, troubleshoot, and resolve complex issues related to device enrollment, onboarding, provisioning, and application performance.
• Perform system administration tasks such as system configuration, patch management, and software upgrades.
• Design, implement, and maintain backup and disaster recovery solutions for Microsoft...