Patient Advocate
Simpara
St. Louis, missouri
Job Details
Full-time
Full Job Description
Imagine working at the forefront of innovation in health insurance and joining a team of passionate visionaries working to fix healthcare in our communities.
Simpara is a high-growth, award-winning benefit consulting firm based in St. Louis, MO. We are transforming the health insurance model and delivering unrivaled outcomes in driving value-based care and reducing health spend. Our evidence-based strategies are helping employers reduce their healthcare spend by as much as 50% while improving the care and the benefits for their people.
We’re looking a driven individual to join our patient advocate team to drive our mission to make our communities stronger and healthier.
What You'll Do
- Organize, facilitate, and evaluate care options to best meet the individual’s mental, physical, and emotional health
- Support patients throughout the healthcare process, from detection to treatment and beyond
- Provide resources for patients seeking reliable information
- Strive to achieve holistic client well-being by advocating for their needs, identifying in-network provider solutions, and ensuring solutions are cost-effective
- Help patients to overcome barriers such as financing or transport
- Refer patients to Counselors, as needed
- Manage timely appointment scheduling for tests and procedures
- Coordinating care with a patient’s care team
- Provide emotional support and empowerment to patients and their loved ones
- Acting as primary advocate for employees navigating their healthcare choices and benefits
- Delivering and communicating ROI for our clients
Requirements
- Ideally 1+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or other client-facing role
- Strong leadership skills
- Impressive executive presence and communication abilities
- Ability to create structure in ambiguous situations and design effective processes
- Bias for action
- Natural problem solver
- Passion for being a part of a fast-growing company making a difference in our communities
- Excellent verbal and written communication skills
- Openness towards different cultures, beliefs, and traditions
- Sensitivity, discretion, and respect
Benefits
- $40,000-$45,000 salary range with bonus opportunity
- 100% company-paid health, dental, life, long-term disability, & short-term disability
- 401(k) with company match
- Generous PTO immediately upon hire
- Paid holidays