Starts Coordinator

Hedgefield Homes is looking for outstanding individuals to become candidates for our Starts Coordinator position. This person will work under the general direction of the Operations Manager, oversees and coordinates the Pre-Construction phase of all new build jobs. This includes collaborating with various departments and managing the necessary documentation and permits. Our mission is to deliver peace of mind to families through custom home building, and the person in this role will have a direct impact on this mission.

The ideal candidate is highly organized, highly detailed, is a clear communicator and has a strong aptitude for "getting things done." This role involves effective communication, project planning, and attention to detail to ensure a smooth transition from pre-construction to construction.

Hedgefield Homes is a high energy, growing company with high standards. Having the ability to hold yourself and our vendors accountable for their responsibilities is a must, and candidates should have strong time management skills, as you must be able to manage multiple ongoing tasks at a time. Strong communicatioin skills and having a background in residental construction is strongly desired. Employment is contingent on a background check and a clean driving record.

We're building a team of great people who love what they do and are committed to growing together.

Are you one of us?

Requirements

• Proficient with Microsoft Word and Excel.
• Knowledgeable in Bluebeam and QuickBooks
• Effective verbal and written communication skills
• Maintain proper and professional etiquette and appearance.
• Exemplary customer service skills
• Attention to detail to ensure tasks are completed thoroughly and correctly.
• Flexibility to help assist with new tasks and office change.
• Capacity to prioritize and delegate tasks.

Responsibilities

Working under the direction of the Operations Manager, this person will be responsible for the following:

• The Starts Coordinator is responsible for moving customers through the pre-construction pipeline on time and acts as the primary liaison between the customer and HH during pre-construction.
• Responsible for meeting with customers, collecting requested edits to plans and specifications, and documenting accurately.
• Collaborates with differing departments to understand project requirements and timelines.
• Responsible for reviewing all Job Start documentation and ensuring it has been built in such a way as to reduce errors and wasted time in the field.
• Responsible for reviewing and approving Job Start Package correctness in BuilderTrend for Builder handoff.
• Responsible for the preparation of permit packages, HOA applications and other job approvals.
• Stays updated on local building codes and regulations to ensure projects comply with all relevant standards.
• Responsible for requesting quotes, coordinating site work, surveying, soils testing, and other early pre-construction activities are completed.
• Identifies potential risks and obstacles that may impact construction starts and works proactively to address and mitigate these issues.
• Creates Change Orders and submits for signature and processing according to HH CO Procedures.
• Hosts meetings with Customer and takes complete notes, including Design Authorization Meeting, Site Budget Review Meeting, and Pre-Construction Meeting.
• Works with NHS to manage the slot schedule and customer experience.
• Works with team members in the preparation of recurring job or customer paperwork, such as bank packages, plans and drawings, construction documents and change orders.
• Coordinates Customer Turnover Events & House-Warming Parties.
• Responsible for Pre-construction meeting follow-up.
• On-boards new vendors.
• Supports processing of bank draw requests for projects on time.
• Tracks and possesses working knowledge of all customer loan types and processes.
• Special projects as assigned.

Benefits

Competitive Salary

Incentive Compensation

Health Insurance

401K with Matching

Time Off