CRM Specialist

The CRM Specialist will be responsible for managing customer relationship management systems and ensuring effective communication strategies that enhance customer experiences and foster long-term relationships.

Responsibilities

• Oversee the implementation and management of the CRM system to ensure it supports organizational goals.
• Analyze customer data to identify trends, opportunities, and areas for improvement in customer engagement efforts.
• Assist in creating targeted marketing campaigns based on customer segmentation and behavior.
• Collaborate with sales and marketing teams to ensure alignment in messaging and customer outreach.
• Provide training and support to team members on CRM best practices and system functionalities.

Requirements

• 2+ years of experience in CRM management or a related role.
• Familiarity with CRM software and marketing automation tools.
• Strong analytical skills and ability to interpret customer data.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to work collaboratively with cross-functional teams.

Benefits

• Base salary + Bonus.

• Competitive health, dental and vision benefits.
• Work remotely from anywhere in the world.
• Unlimited PTO.
• Flex work hours.