CRM Specialist

We are seeking a full-time professional to join our team and support our Customer Relationship Management (CRM) system. The Specialist will be responsible for maintaining CRM systems and assisting with training, reporting, and problem-solving. The ideal candidate is confident in customer-facing collaboration with clients, partners and sales agents. Excellent oral and written communication skills are important as well as the ability to organize work using Microsoft Office Suite.

Requirements

Responsibilities:

• Maintain and manage CRM systems, working with providers, partners, clients, and agents.
• Plan and coordinate meetings and training sessions.
• Attend weekly team meetings and contribute to discussions.
• Draft and distribute emails, memos, letters, and forms.
• Assist in preparing and analyzing regularly scheduled reports.

Qualifications & Skills:

• Strong technical aptitude with experience in CRM tools.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Exceptional time management and attention to detail.
• Problem-solving skills and a proactive approach.
• Strong customer service and support mindset.

Benefits

• Medical, Paid Time Off (PTO), and 401K
• Office equipment provided.
• Work-from-home flexibility.
• Access to Customer Relationship Management tools.

We offer a competitive, performance-based compensation package, cutting-edge technology, and comprehensive training and support. If you’re an organized, tech-savvy professional with a passion for CRM and client interaction, we’d love to hear from you!

Submit your resume for consideration today.