Customer Service & Sales Representative in Florida

🌟 Join the OneTouch Direct Family as a Customer Service & Sales Representative! 🌟

At OneTouch Direct, we pride ourselves on being more than just a call center—we're a vibrant community committed to providing exceptional service and support to our customers. If you're a spirited individual who thrives in a dynamic environment and loves connecting with people, we want YOU on our team!

As a key player in our awesome team, you'll be the friendly voice our customers rely on to handle their inquiries, resolve issues, and offer innovative solutions that meet their needs. Your goal? To create unforgettable experiences while achieving your sales targets!

Your Mission, Should You Choose to Accept:

• Engage with customers by answering inbound calls and providing expert assistance.
• Transform inquiries into delightful experiences—every call is an opportunity!
• Spot opportunities to sell our top-notch...

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

Your role as a Sales Representative & Customer Service professional will involve engaging with customers, understanding their needs, and promoting our products and services. You will be instrumental in resolving customer issues and ensuring satisfaction while achieving sales targets.

Responsibilities:

• Handle customer inquiries with professionalism and accuracy.
• Identify and promote additional products and services to enhance customer experience.
• Resolve customer issues effectively while maintaining a positive attitude.
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