Parts and Service Coordinator - Diesel Equipment in Florida

1 Resource Group is looking for an enthusiastic and organized Parts and Service Coordinator to join our clients team in Nokomis, FL. In this role, you will oversee the coordination of parts sales, orders and service appointments, ensuring exceptional customer service and efficient operations. You will be the key point of contact for our customers and will play a crucial role in maintaining client relationships while providing expert assistance with their parts and service needs.

Your responsibilities will include:

• Processing customer orders for parts and coordinating timely delivery.
• Responding to customer inquiries and providing information on parts, services, and pricing.
• Collaborating with service technicians to schedule and manage service appointments.
• Maintaining accurate records of inventory and customer interactions.
• Gathering and analyzing customer feedback to improve service operations.
• Assisting with...