Call Center Nurse in Kansas

HIRING NOW! No weekends, hybrid/remote opportunities and a consistent set schedule! Benefits and 401k included.

Shift time:

1x 7-4pm CST

1x 10-7pm CST

The purpose of the Call Center Nurse is to provide education and support to individuals inquiring about products/medications supported by Patient Services. The Patient Services Support Nurse will function as a resource for non-clinical associates who triage inbound calls. The nurse will record patient data and follow regulatory requirements. The nurse will also support various programs and initiatives.

*Required to work minimum of 90-120 days on site*

DUTIES AND RESPONSIBILITIES:

• Receives and makes calls to individuals regarding assigned disease states supported by Patient Services
• Supports patients through education and setting of proper expectations of...

Schedule:

1x 8-5pm CST

1x 9-6pm CST

The purpose of the Bilingual Call Center Registered Nurse is to provide and document clinical call center services for patients. The role will also provide education and support to patients related to the product and the self-injection technique for the product. The Bilingual Call Center Registered Nurse will follow all processes and call scripts established by the manufacturer for the program in order to meet all regulatory requirements. Acts as liaison between healthcare providers, patients and patient care advocates to answer clinical questions as designated in the product label.

• Provide education on the product and the self-administration technique according to the call scripts provided by the manufacturer and the guardrails established by the manufacturer
• Receive inbound phone calls and make outbound phone calls to patients
• Support patients through injection training and...