316.1 - IT Support Specialist II in Maryland

316.1 – IT Support Specialist II

We seek a talented and experienced IT Support Specialist II to join our IT team. The ideal candidate will have a strong background in providing technical support for server administration (Windows Server, DNS, endpoint protection) and experience in laptop setup and image management. As an IT Support Specialist II, you will play a key role in maintaining our IT systems and infrastructure's stability, security, and efficiency to support our organization's operations and business objectives.

Responsibilities:

• Provide technical support and troubleshooting assistance to end-users for hardware, software, and network-related issues.
• Assist with laptop setup, configuration, and deployment, including software installation, user account setup, and device imaging.
• Troubleshooting and managing VPN-related laptop connectivity issues.
• Manage and maintain...