Customer Service Representative in Nebraska

We are hiring a Customer Service Representative to manage customer queries and complaints. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional customer service and resolving any inquiries or issues they may have. To do well in this role you need to be able to remain calm with irate customers and have experience working with computers.

Customer Service Representative Responsibilities:

• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensuring customer satisfaction and provide professional customer...

Thomas Creek Woodworks, a leading manufacturer of custom wood products, is seeking a friendly and motivated Customer Service Representative to join our team. At Thomas Creek Woodworks, we take great pride in providing exceptional customer service and delivering high-quality wood products to our customers.

As a Customer Service Representative, you will be responsible for providing support and assistance to customers throughout the order process. You will communicate with customers via phone, email, and in person to address inquiries, provide product information, process orders, and ensure customer satisfaction.

Responsibilities

• Respond to customer inquiries and provide product information
• Process and manage orders, including order entry, tracking, and resolution of any issues
• Collaborate with other departments to ensure timely delivery and resolution of customer concerns
• Handle customer complaints and provide appropriate...