Online Booking Assistant in New York

We are seeking a dedicated and enthusiastic Online Booking Assistant to join our dynamic team at job@hire.corporatefy.com. In this role, you will play a crucial part in enhancing customer satisfaction by providing exceptional support and assistance to our valued clients. As a Online Booking Assistant, you will be the first point of contact for customers seeking help, ensuring that their inquiries and concerns are addressed promptly and efficiently. The successful candidate will possess excellent communication skills, an empathetic approach, and a problem-solving mindset to navigate various customer issues. You will be responsible for managing both inbound and outbound communications, which may include phone, email, and chat interactions.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers in navigating our products and services to...