Customer Service Agent in Ohio

At EcoSure Insurance, we pride ourselves on delivering exceptional customer experiences that align with our commitment to sustainability and innovation in the insurance industry. We are currently seeking a dedicated and detail-oriented Customer Service Agent to join our dynamic team. In this role, you'll be the first point of contact for our clients, providing them with direct support and guidance regarding our insurance products and services. Your ability to empathize with customers, understand their needs, and efficiently address their concerns will be crucial in fostering lasting relationships. As a Customer Service Agent, you will engage with customers via phone, email, and live chat, ensuring they receive thorough assistance and clear information.

Responsibilities

• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
• Assist customers in understanding their insurance policies and coverage...