Customer Support Specialist-REMOTE US ONLY in Ohio

Leading Creek Conservancy District is dedicated to fostering sustainable community solutions through effective utility management. We are looking for a passionate Customer Support Specialist to join our team. In this vital role, you will serve as the first point of contact for our clients, providing exceptional service and support to ensure their needs are met. You will handle inquiries, resolve issues, and provide information about our services and programs. The ideal candidate should possess strong communication skills, a problem-solving attitude, and a genuine desire to help others. If you thrive in a collaborative environment and are eager to contribute to community development, we invite you to apply.

Responsibilities

• Respond to customer inquiries via phone, email, and online chat in a timely manner.
• Provide accurate information regarding our services and programs.
• Resolve customer issues and complaints effectively and...