Accounting Billing Specialist

OBJECTIVE

This position is primarily responsible for maintaining and billing all contract customer accounts, reviewing accounts receivable customer postings and collection activities for janitorial contract accounts.

ESSENTIAL FUNCTIONS

• Working closely with Operations staff to ensure timely and accurate contract and janitorial extra charge billing and related independent contractor pay. This includes invoicing activities and accounts payable entries in the Accounting system.

• Maintaining accurate Contract database for contract details including: setup, cancellations, increases, decreases, or operational assignments

• Following up with customers on account collections, with the goal of establishing payment terms while preserving client relations. This includes written and telephone conversations.

• Entering notes related to customer collection activities in Clever Credit.

• Maintaining collections goals as set by the management...

Responsibilities:

• Establishing, fostering, and maintaining professional and collaborative relationships with attorneys, staff, and clients to ensure compliance with both attorney and client specifications, managing all billing and collections processes from engagement to collections with tact, diplomacy, and effective negotiation skills.
• Primarily handling complex billing arrangements which may include client-level billing and collections.
• Training and mentoring billing specialists.
• Verifying rates with the rate analysts, reviewing, and implementing the outside counsel guidelines, monitors fee caps, tier discounts, and matter budgets; setting up and monitoring alerts; communicating with the firm’s Billing & Intake Committee regarding discounts, write-downs, and write-offs.
• Managing the prebill to the final bill process; ensuring that billing attorneys receive accurate prebills and that they return their prebills in a timely...