Assistant General Manager (Del Taco/Carls Jr/Sbarro)

General Responsibilities for Assistant Manager (Carl's Jr., Sbarro, Del Taco):

1. Leadership & Team Management:

• Supervise, train, and develop team members to ensure high standards of performance.
• Lead by example to motivate staff, maintain a positive work environment, and ensure that employees understand and adhere to company policies.
• Ensure proper staff scheduling for shifts, managing staffing levels during peak hours.
• Conduct performance reviews, provide feedback, and coach team members for improvement.
• Resolve conflicts or issues that arise among team members or with customers.

2. Customer Service & Satisfaction:

• Ensure high standards of customer service are consistently met by all employees.
• Handle customer complaints or concerns, ensuring that issues are resolved promptly and professionally.
• Interact with customers...