Call Support Representative

295 Cabling is a leading telecommunications company specializing in the installation and maintenance of cabling infrastructure. We are seeking a highly motivated and customer-oriented individual to join our team as a Call Support Representative. As a key member of our customer support department, you will play a vital role in ensuring our clients receive the highest level of service and assistance.

As a Call Support Representative, you will be responsible for responding to customer inquiries, resolving technical issues, and providing excellent customer service over the phone. You will handle a wide range of requests including troubleshooting connectivity problems, assisting with account setup, and providing product information. Additionally, you will escalate complex issues to the appropriate departments while maintaining open lines of communication with the customer.

To succeed in this role, you must have exceptional communication skills, both verbal and written, as...