Customer Success Representative

Role: You will be responsible for ensuring the success and satisfaction of our customers. You will be the main point of contact for our clients, providing them with ongoing support, guidance, and training to help them maximize the value of our products and services. Occasional travel to a few US-based ABA conferences throughout the year may be required.

Location: Remote (USA)

Your profile: Empathetic and customer-focused, you have a natural ability to build relationships and understand customer needs. Excellent communication and problem-solving skills. Highly organized and able to multitask.

Your experience: Previous experience in a customer-facing role. Familiarity with the ABA industry as an RBT, BCBA, or other is essential. Experience using CRM software and customer support tools a bonus.

What we offer: A supportive and collaborative work environment, flexible working...