Customer Support Representative

Join us at OneTouch Direct, where we don’t just take calls – we create connections! As a leading contact center solution provider since 1998, we pride ourselves on delivering exceptional service for our Fortune 500 partners. Are you ready to make a difference in a role that matters?

As a Customer Support Representative, you will have the opportunity to engage with first responders through AT&T FirstNet. Your primary mission? To deliver top-notch customer care that resolves issues swiftly and leaves our customers smiling!

Here’s what you’ll be doing:

• Fielding calls to provide world-class customer service for a top mobile company.
• Transforming challenges into opportunities by resolving customer issues effectively.
• Creating a satisfying experience as you handle inquiries and complaints.
• Finding the best solutions to answer questions quickly and efficiently.
• Knowing when to...

Kingsisle Entertainment, established in 2005, is a proven MMO hit-maker with 50+ million registered users across both our MMOs with vibrant and strong communities.  Our award-winning game Wizard101 is currently in its 14th year and Pirate101 is in its 9th.  We attribute our success to great people, and we recognize the value of every team member. We work hard and have fun, whether it’s with lunchtime gaming sessions or office outings to the movies. The working environment, friendly teammates, and support for growing careers all contribute to the long tenures many people enjoy at KingsIsle. The Customer Support Representative I will be responsible for responding to customer issues and will be expected to possess sufficient technical skills to allow them to identify and troubleshoot a wide variety of computer, network, and game related issues.

Responsibilities

• Provide Level 1 and in-game support for Kingsisle customers
...

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 6,500 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.

As a Customer Support Representative, you will provide customer service over the phone, through email, and ECP’s ticketing system via remote connection.

• Provide support to ECP’s end users as the first point of contact for questions, troubleshooting, and any issues that may arise
• Follow best practices for resolving tickets with customers by:
• Clarifying the customer’s reason for a support request
• Determining the cause of any problems
• Selecting and explaining the best solution to solve the problem
• Expediting correction or adjustment
• Following up to ensure...

About Us

TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.

We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!

Position Description

As a Customer Success Representative at TherapyNotes, you will join a team of dedicated software support representatives to help our prospective and current customers manage their TherapyNotes accounts. You will guide psychologists, therapists, counselors, social workers, psychiatrists, and practice administrators through account set-up, complex support requests, and other challenges they may face with the TherapyNotes software. This is an inside customer...

Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our B2B support team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing best-in-class technical support to Keeper customers.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk...

NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. Additionally, NFI Parts has extensive cross references for parts that are common with other bus, coach, and cutaway product lines and has a mature supply base and established relationships with over 1,000 suppliers. Further information is available at www.nfi.parts.com.

POSITION SUMMARY

The Bi-lingual Customer Service Representative will be successful by responding to incoming customer phone calls, emails and processing orders in a timely manner, along with providing parts research for customer calls and providing Spanish Customer...

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

Customer Service Representatives will handle inbound calls for AT&T FirstNet"first responders" providing customer care to help resolve issues, perform account reviews, and a GREAT customer experience.

Responsibilities:

• Provide inbound customer service for industry leading mobile company.
• Resolve issues and consistently provide a great customer experience.
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Determining the quickest, most effective ways...

Customer Service Representative

Position: Customer Service Representative

Location: On site, NY

Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $16 to $18 per hour, but you'll also have the chance to earn performance-based quarterly bonuses. At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. Take the leap and become a part of our success story!

Why Choose Whizz:

Competitive Salary: Earn between $16 - $18 per hour, based on your skills and experience.

Quarterly Bonuses: Be recognized and rewarded...

We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.

This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.

Who we...