Desktop Support Technician - Exton

Position Background:

ACS is searching for an IT Support Technician to join our team for one of our clients in Exton and the Philadelphia area.  The Desktop Support Technician will be responsible for providing on-site technical support, maintaining the integrity of clients’ overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, maximizes customer retention, and increases profitability. 

Job Duties(include but not limited to):

• Provide excellent customer support and technical services 
• Take ownership of tasks and follows through to ensure complete resolution 
• Work closely with the company’s support desk team to resolve technical issues 

• Diagnose errors or technical problems and determines proper solutions 
• Manage all on-site installation, repair, maintenance, and test tasks for items...