Director of Technical Support - Remote - United States

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For one of our clients, we are looking for a Director of Technical Support, remotely from the United States.

As the Director of Technical Support, you will define and lead the strategy for customer support, ensuring exceptional service for all clients. You will build, mentor, and guide a high-performing technical support team, fostering innovation and operational efficiency across regions and time zones. Your focus will be on enhancing the customer experience, improving team performance, and advocating for customer needs within the company, all while staying up-to-date on industry trends to maintain a competitive...