Inside Sales Representative II

Provide customer service and assistance to customers, outside sales, and operations teams. The position will report to the Branch Manager. Mechanical, hydraulic, electrical or pump knowledge highly preferred.

Essential Functions:

• Answer incoming phone calls, disburse messages, and manage email flow
• Troubleshoot pump application issues
• Size pumping applications
• Research and find obsolete or unique pump parts
• Understand multiple product lines
• Process Warranties and Return Goods Authorization’s
• Submit sales orders and production tickets
• Understand the ERP application at an intermediate level
• Perform customer service functions
• Enter direct ship orders and purchase orders
• Performs other duties as required or assigned, which are reasonably within the scope of the duties in this job classification

Requirements

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