Operations Coordinator
Slip Robotics
Atlanta, georgia
About the Job
Slip Robotics is a cutting-edge robotics company specializing in the development of large autonomous mobile robots for loading and unloading semi-trailers. With a strong presence in the greater Atlanta area, we are continuously expanding our team to create innovative robotic solutions that address various logistical challenges.
We are seeking a highly organized and motivated Operations Coordinator to join our team. In this role, you will be responsible for managing inbound ticket triage, customer communications, parts and tools availability, inspections, maintenance assignments, and logistics. Your efforts will ensure smooth operations and effective resolution of customer issues.
Responsibilities:
- Inbound Ticket Triage - Manage and prioritize inbound customer issues from various channels including emails, phone calls, and texts.
- Customer Issue Handling - Address customer...