Medical Assistant - Call Center (Temporary)

The Temporary Medical Assistant (MA) position is a short-term role (duration of six months) to cover a leave of absence at Tiburcio Vasquez Health Center (TVHC) within our Call Center department. This position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The incumbent must work collaboratively with all Clinical services staff in support of direct patient services, exhibiting flexibility and a “can-do” attitude. Patient services are the key priority in this position requiring the MA to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions.

This is a full-time...