NOC Engineer
Verinext
Duluth, georgia
Job Summary:
We are seeking a highly skilled NOC Engineer to join our Managed Services team in a 3rd shift role. The NOC Engineer will be responsible for providing proactive monitoring, troubleshooting, and resolution of incidents across our IT infrastructure, including Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) solutions. This role requires hands-on experience with backup solutions such as Commvault, Cohesity, and Veeam, as well as disaster recovery solutions, with a focus on Zerto. The ideal candidate will demonstrate strong technical acumen, a commitment to continuous improvement, and excellent communication skills, all while working during overnight hours to ensure 24/7 coverage.
Key Responsibilities:
- Provide end-to-end support for incidents within defined areas of responsibility, ensuring timely and satisfactory resolution.
- Monitor and manage backup and disaster...