Retail & Customer Care Associate
Farmhouse Pottery
Woodstock, vermont
Location: Woodstock, VT
Department: Retail & Operations
Type: Full-Time Hourly
About Us
At Farmhouse Pottery, we are committed to traditional craft and techniques, rooted in simple, intentional designs for your home. We aspire to bring timeless and functional home goods to our customers, enhancing their living spaces with quality and style.
Description
We are seeking a dedicated and enthusiastic Retail and Customer Care Associate to join our dynamic team. In the Retail associate role, you will be the first point of contact for our valued customers, providing them with exceptional service and ensuring a positive shopping experience. You will be responsible for greeting customers, addressing their inquiries, and assisting them with product selection. As a Care Associate, you will be the first point of contact for online inquiries, concerned customers and resolution triage. Your extensive knowledge of our products will enable you to offer...