Senior Client Account Manager

About Us: 

Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. We are looking for proactive, results-driven individuals to join our dynamic team.

Job Description: 

We are seeking a seasoned, strategic, and results-oriented Senior Client Account Manager to join our growing team. In this senior role, you will be responsible for fostering strong relationships with key clients, driving engagement and ensuring long-term retention. You will leverage your expertise to proactively address client needs, implement process improvements, and serve as a strategic advisor to law firms utilizing Zipliens for their lien resolution needs.  

As a key member of the Client Success team, you will collaborate closely with marketing, inside sales, and lien resolution teams to develop strategies that elevate client satisfaction and drive business growth. Your ability to...

The Senior Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new ideas and innovations to client to upsell and enhance their products and services.
• Research...