Senior Data Analytics Analyst - Stores & Customer Service

R2Net is a diamond bridal and jewelry company with a technology soul. A subsidiary to Signet, R2Net is responsible for the Blue Nile and James Allen online and offline shopping experiences. In addition to running those two banners, we are an innovative technology company that provides e-commerce and supply chain platforms to connect the entire span of the diamond industry’s ecosystem, including manufacturers, retailers, and consumers.

The Senior Analyst overall role is to support the Customer Service and Blue Nile Stores teams with any and all things analytical and reporting. Where should we open our next store? What was our store conversion rate last month? Who are our best CS reps, and how can we make the rest just as good? In this role, you will play a critical part in elevating the customer experience by leveraging data to provide actionable insights and drive business decisions. This position requires a strong analytical mindset, technical expertise, and exceptional...