Senior Surge Support Lead (VA ESOM)

Senior Surge Support Lead (VA ESOM) - IT Concepts

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team. 

IT Concepts, Inc. (ITC) is seeking an experienced Senior Surge Support Lead to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. Surge support team oversight is crucial for the...