Technical Manager, Client Services

The Technical Manager is a go-to expert for our full suite of technical services and solutions including Digital Twin, Realtime Tours, and VR. The role works directly with clients and internal teams to ensure smooth onboarding, deployment, and integration of our cutting-edge technology. As the face of The Boundary for our clients, the role combines technical know-how with exceptional interpersonal skills to help customers succeed and unlock the full potential of our offerings.

This role is based in our New York City office (4 days in-office), with regular travel across North America to meet with clients.

Responsibilities

• Build and maintain strong client relationships, acting as their trusted partner and advisor.
• Support client onboarding by helping them set up and integrate our Realspace SaaS platform.
• Lead training sessions (live and virtual) to help clients and sales teams maximize the platform’s potential.
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