Technical Services Engineer (EE24033)

Job # EE24033

Job Title  Technical Services Engineer

Office Location Roanoke, VA or Houston, TX Preferred

Business Function/Department Industrial Systems/Technical Services

Sales Territory, if applicable NA

General Role Description

Provide warranty engineering, including technical and parts support, for clients and field engineers

Role Accountabilities

–  Formulate potential resolutions for clients and field engineers from failure trend information

–  Advise clients and Company engineers to resolve on-site issues, providing technical support and troubleshooting process guidance

–  Analyze client equipment failures using remote diagnostics tools, when necessary

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