Technical Support Analyst I

Lone Star Legal Aid (LSLA) seeks one Technical Support Analyst - Information Technology Department (job# HOU 006-2024) for its Houston Branch Office.

LSLA is a 501 (c) (3) non-profit law firm and its mission is to protect and advance the civil rights of low-income Texans by providing advocacy, legal representation, and community education that ensure equal access to justice.

Summary of Responsibilities:

This person will provide technological support assistance to employees and other duties as assigned by the IT department. Some overnight travel may be occasionally required. Duties include: diagnose and resolve basic hardware and software issues; provide helpdesk support via ticket system; assist in setting up and troubleshooting basic LAN and Wi-Fi networks; apply patches and updates as needed; document technical issues and solutions, and liaise with higher-level technicians for advanced troubleshooting; perform routine system...

POSITION SUMMARY: 

The Technical Support Analyst will handle all end-user computing hardware and software support. This position will interact with all Boulder Housing Partners business units and will be the primary face of the IT department. The Technical Support Analyst needs to be detail-oriented, have outstanding customer service skills, be organized, and have a positive and professional attitude with a huge smile.  

HIRING RANGE AND BENEFITS: 

Hiring Range: $60,000-$70,000 DOQ 

Applications will be accepted through March 14, 2025. 

We know our employees are our most important resource, in addition to rewarding and meaningful work we enjoy: 

• Medical, dental, vision health plans. 

• Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans. 

• Paid life insurance. 

• Employee wellness...

Euronet Software Solutions (Euronet USA, LLC), a wholly owned subsidiary of Euronet, is committed to developing and continuously evolving the payment technologies required to support Euronet's global operations.

We are currently seeking a Customer Support Technical Analyst to join our team in Little Rock, Arkansas. The successful candidate will be responsible for providing software application support for customer inquiries and issues, assessing the nature of customer problems, and tracking and reporting on the resolution of these issues. This role involves delivering second-line software application support, specializing in a specific line of Euronet products. The Customer Support Technical Analyst will operate under general supervision and must possess in-depth knowledge of transaction processing and Euronet products. It is expected that the individual in this role will have the ability to work weekend rotations and second-shift assignments as necessary. Additionally, the...

Job Summary

Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in a extremely variable environments.

Essential Duties and Responsibilities

• Microsoft Azure and Office 365 Administration
• Provide remote technical support to customers calling for various technical issues.
• Provide on-site technical support to customers as needed.
• Must have flexible after-hours availability for implementation and deployment tasks.
• Track time and provide troubleshooting notes as you work.

Requirements

Desired Technical...

Job Summary

Senior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in extremely variable environments

Essential Duties and Responsibilities

• Microsoft Azure and Office 365 Administration.
• Provide remote technical support to customers calling for various technical issues.
• Provide on-site technical support to customers as needed.
• Must have flexible after-hours availability for implementation and deployment tasks.
• Track time and provide troubleshooting notes as you work

Requirements

Desired Technical...

Title – Technical Support Analyst

Position – Fulltime

Location – Philadelphia , PA

Salary-$Open(Best Possible)

Required Skills:

• Implementation, maintenance and support of server environments, local and wide area networks at al locations.
• May require sitting for extended periods of time.
• Light lifting and/or carrying, not to exceed 50 lbs.
• Manual dexterity and fine motor skills
• Four-year college degree in Computer Science, Information Systems or related field (two-year degree or technical certificate and relevant work experience may substitute for four-year degree).
• Interest in an knowledge of personal computer hardware and software.
• Minimum 3 years’ direct hands-on experience with Microsoft Windows support, computer hardware support, Microsoft...

Hi,

Title – Technical Support Analyst

Position – Fulltime

Location – Philadelphia , PA

Salary- $Open(Best Possible)

Required Skills:

• Implementation, maintenance and support of server environments, local and wide area networks at al locations.
• May require sitting for extended periods of time.
• Four-year college degree in Computer Science, Information Systems or related field (two-year degree or technical certificate and relevant work experience may substitute for four-year degree).
• Interest in an knowledge of personal computer hardware and software.
• Minimum 3 years’ direct hands-on experience with Microsoft Windows support, computer hardware support, Microsoft Office support, and computer Windows and Wi-Fi networking support.
...