Full-time
Technical Services Engineer (EE24033)
TMEIC Corporation Americas
Roanoke, virginia
Job # EE24033
Job Title Technical Services Engineer
Office Location Roanoke, VA or Houston, TX Preferred
Business Function/Department Industrial Systems/Technical Services
Sales Territory, if applicable NA
General Role Description
Provide warranty engineering, including technical and parts support, for clients and field engineers
Role Accountabilities
– Formulate potential resolutions for clients and field engineers from failure trend information
– Advise clients and Company engineers to resolve on-site issues, providing technical support and troubleshooting process guidance
– Analyze client equipment failures using remote diagnostics tools, when necessary
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