CRM Specialist in Washington

We are seeking a full-time professional to join our team and support our Customer Relationship Management (CRM) system. The Specialist will be responsible for maintaining CRM systems and assisting with training, reporting, and problem-solving. The ideal candidate is confident in customer-facing collaboration with clients, partners and sales agents. Excellent oral and written communication skills are important as well as the ability to organize work using Microsoft Office Suite.

Requirements

Responsibilities:

• Maintain and manage CRM systems, working with providers, partners, clients, and agents.
• Plan and coordinate meetings and training sessions.
• Attend weekly team meetings and contribute to discussions.
• Draft and distribute emails, memos, letters, and forms.
• Assist in preparing and analyzing regularly scheduled reports.

Qualifications & Skills:

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