Facility Solutions Manager in Washington

Join the team at City Wide Facility Solutions as a Facility Solutions Manager and take charge of managing and enhancing relationships with our clients!

At City Wide, we believe in creating a positive ripple effect that impacts not just our clients but the entire community around us. As the largest management company in the building maintenance industry, we specialize in janitorial services and over 20 additional solutions tailored to meet the diverse needs of our commercial clients. In this dynamic role, you will be the heartbeat of our operations, ensuring that our clients receive top-notch service and the best facility solutions available!

What You'll Do:

As a Facility Solutions Manager, you'll wear many hats! From building and nurturing client relationships to overseeing contractor performance, your role will be pivotal in ensuring that our clients are not just satisfied but truly delighted with their experiences. You will...

The Facility Solutions Manager is responsible for the sales and business operations of an assigned client contracted service area. This position provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer request/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include selling additional services, negotiating contracts, procuring supplies from clients and ensuring high client satisfaction. Your are the company spokesperson who must thrive in all aspects related to Client Retention and Selling Additional Services.

Essential functions:

• Manage all aspects of assigned client relationships, including client retention, expansion and diversification of City Wide building solutions and/or products.
• Formulate and manage an effective...