Customer Relations Manager in Wisconsin

We have an opening for a Customer Relations Manager at our Port Washington, WI location.

The Customer Relations Manager will represent Kleen Test Products by presenting to current or potential customers the contract manufacturing capabilities KTP possesses. This person will oversee project management and serve as a primary liaison for both internal and external customer service.

Essential Functions

• Works with project management, vendors and internal KTP staff to ensure that customers’ expectations are being met with highest level of quality and customer service.
• Mentor, train, hire, coach and develop staff to ensure professional growth.
• Determine essential priorities of customer projects and requests.
• Maintain contact with current customers to ensure KTP has exceeded customer satisfaction.
• Develop relationships with potential customers introducing products and services offered by KTP.
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