Lead Caregiver/HR Coordinator

Are you a compassionate and organized individual with a passion for helping others? Join our dynamic team as the Lead Caregiver/HR Coordinator! The Lead Caregiver/HR Coordinator is a key member of Angel Caregivers,Inc management team and will be actively involved in day-to-day operations from human resources to client service delivery, working closely with clients, our excellent team of direct care providers, and our Director of Operations.

RESPONSIBILITIES

•  Reports to the Director of Operations/Owners
• Answers the telephone and performs Intakes.
• Initiates the hiring process for caregivers including recruiting, processing applications, background screening, testing, interviewing, and reference validation.
• Orients caregivers and maintains current caregiver files in accordance with policies and procedures.
• Occasionally called on to be a caregiver
• Enters, maintains, and corrects client and employee data.
• Schedules shifts by matching caregiver qualifications and availability to client’s needs.
• Supervises caregivers and completes performance appraisals for caregivers at specified intervals.
• Plays a key role in employment decisions including hiring and termination. 
• Understands and adheres to established Angel Caregivers policies and procedures.
• Performs initial and ongoing in-home evaluations, caregiver introductions, and supervision of services.
• Takes emergency calls after hours and on weekends (on a rotation).
• May perform continuing and on-going caregiver training.
• Participate in the quality assurance reviews and evaluations of the agency’s services
• Manage the full life cycle recruiting process for Angel Caregivers personnel to include developing recruiting strategies, candidate sourcing, screening, assessments, interviewing, background checks, selection, negotiation and close.
• Records employee information such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, pay rate evaluations, and termination date and reason.
• Orients, trains and on boards employees and maintains official employee personnel files in accordance with applicable laws and company policies.
• Ensures a platinum experience for every employee despite the challenging nature of varying clients

Requirements

• Two or more years of related experience and/or training preferred.
• High School Diploma or equivalent required.
• Experience in home care or knowledge of the healthcare industry preferred.
• Previous management experience. • Prior scheduling experience preferred.
• Requires proficiency in computer skills including but not limited to MS Office, MS Excel and any scheduling program.
• Have a sympathetic attitude toward the care of the sick and elderly.
• Maturity and ability to deal effectively with the demands.
• Must possess and demonstrate excellent communication, leadership, and organizational skills.
• Must perform and manage multiple responsibilities concurrently and work well under pressure.
• Strong attention to details, and time management skills

Expected hours: 40 per week
Schedule: 9AM - 5:30 PM, 8 hour shift with unpaid lunch break
Day shift