Event Assistant

Who We Are: 

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org. 

Salary/Hourly Rate: $16.50-$18/hour 

Job Classification: Part-time, Nonexempt

Job Type: Onsite 

Location: Powisset Farm, Dover, MA 

What You’ll Do: 

The Role: 

As an Event Assistant, you will promote membership and engage and excite visitors, program participants, and private lessees at Powisset Farm in Dover, MA. Your work schedule is part-time, year-round, often on weekends, evenings and holidays.  You are responsible for assisting with the on-site execution of public programs and private events in the farm kitchen/classroom or outdoors. Tasks may range from event set up (moving tables and chairs), greeting/checking-in participants upon arrival, assisting with cooking classes (material set up, washing dishes, cleaning), selling memberships and providing membership information to festival attendees, and more. At all events and programs, you will educate, and encourage visitors to support The Trustees through a variety of outlets. 

Specifically, you’ll: 

• Assist Engagement Manager with event set up such as moving tables & chairs, decorating, providing Trustees marketing and educational material. 

• Assist chef instructors with cooking classes, which could entail setting-up cooking stations, washing dishes, food prep, and cleaning. 

• Assist with private events and liaise with private lessees on site. 

• Educate visitors about The Trustees mission and value of membership; sell memberships on site using Siriusware software. 

• Greet and/or check-in visitors upon arrival and orient them to the property; provide exceptional customer service by answering questions, problem solving and directing visitors, as needed. 

• Social media posts before, during and after events. 

• Be familiar with and enforce property rules and regulations. 

• Keep event areas organized, clean, and orderly to deliver a positive visitor experience. 

• Perform opening and closing procedures during each shift and perform cash or credit sales transactions. Use basic computer skills and have the ability to learn new systems, including processing credit card transactions using Siriusware and logging hours using Paycom. 

• Communicate regularly with staff to report safety concerns, incidents, maintenance needs and program assessment. 

This is a part-time position reporting directly to the Event Marketing and Engagement Manager.  

Requirements

What You’ll Need: 

Skills and Experience: 

• Outgoing, friendly, enthusiastic; enjoys working with the public including children and families. 

• Responsible, committed with exceptional attention to detail and safety. 

• Available to work weekends, holidays and occasional evenings. 

• Articulate, confident and calm when confronted by uncooperative visitors and when handling emergencies. 

• Ability to work independently. 

• CPR & First Aid certification, highly desirable. 

• Committed to the mission of The Trustees. 

• Committed to a great visitor experience and sharing the excitement of Powisset Farm. 

Eligibility Criteria: 

• Comfortable working in variable outdoor weather conditions 

• Ability to lift 40 pounds required 

• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment. 

• A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed] 

• A satisfactory criminal background (CORI) check. 

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.  

Want to learn more? Set up an informational call with a member of our People Team by emailing people@thetrustees.org. 

Benefits

Your Benefits:

• Sick time (prorated if working 20+ hours per week)

• Vacation time (prorated if working 20+ hours per week)
• Floating holidays/personal days (prorated if working 20+ hours per week)
• Employee Assistance Program: Free access to a confidential service that helps employees and their communities with personal and work-related issues, such as mental health support, counseling, and financial advice.  

• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.  

• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.  

Equal Opportunity and Diversity: 

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.    

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity. 

 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.