Service Engineer Level 3, Engines

The Service Engineer role is the technical service leader who performs and leads MRO in the field. This role will work independently, or in a team. They will be responsible for implementing processes and procedures for servicing MSHS supported products/equipment. Responsible for customer service internally and externally. Professional responsibility in delivering all tasks assigned to the company standard.

Duties & Responsibilities

• Demonstrates high-level fault-finding capabilities and high-level understanding of systems and controls to the point of being able to deliver high level product instruction to customers and other employees. 
• Can perform fault finding at the electrical and mechanical level, can read and interpret complex electrical and hydraulic schematics.  
• Has the ability to create and develop control system diagrams. 
• Can be relied upon to train junior field service engineers in all aspects of site work. 
• Can be relied upon to provide in house support for system testing. 
• Can be relied upon to provide a high level of TAG support identifying the correct product to meet the needs of the customer’s process. 
• Has the ability to install and commission standard controls, small systems and actuation. 

Requirements

Required Knowledge, Skills, and Abilities

• Familiar with a variety of the field concepts, practices, and procedures. 
• Relies on experience and judgment to plan and accomplish goals. 
• May lead and direct the work of others. 
• Creative thinking, critical thinking, and ability to problem solves

Education and Experience Requirements

• EMD and/or MAK exprience, 3+ years highly preferred
• Require 4-6 years’ experience in a relevant field, plus a recognized electrical or mechanical certificate from Trade School or Military Training Institution 
• Associates Degree OR a bachelor’s degree in area of specialty and 5-7 years of experience in the field or in a related area. 

 Work Environment & Physical Demands:

• Lifting up to 50 pounds.
• The ability to stand for long periods and be comfortable with kneeling, stooping and working in cramped and uncomfortable positions is required.
• Should be prepared to twist and turn the body often and must be open to working outdoors in various weather conditions.

Benefits

• Salary Range: $36.00 - $40.00 per hour, based on experience and skillset
• Work Location: Remote
• Travel Expectations: up to 85%
• Direct Supervision Responsibilities: up to 5 employees
• EMD and/or MAK experience preferred

Benefits Include Medical, Dental, Vision, Highly Competitive PTO Accrual, 10 Paid Holidays, Life Insurance, AD&D, Short/Long-Term Disability, 401K with Company Match, Pet Insurance, Optional Supplemental Insurances, Legal Assistance for Identity Theft, Health Advocate, Tuition Assistance, Maternity and Paternity Leave, Adoption Aid, Referral Bonuses, and more.